Troubleshooting
The following are possible error messages that may be encountered during the configuration of the SCIM target. For each error message, a suggested solution is provided.
Error: Failed to read response from put [18] [unable to read result]:
The value for Server for the IP address/domain name of the SCIM server is set correctly.
Check the settings and values for Connection over SSL and Port and if SSL is being used for the SCIM target.
Ensure that Service Path is set to the correct service path for the SCIM server.
Invalid OAuth data. Could not connect to address <targetaddress>:
The value for OAuth server for the IP address/domain name of the OAuth server is set correctly.
The value for OAuth port for the port number for the OAuth server is set correctly.
Ensure that OAuth service path is set to the correct service path for the OAuth server.
Check that both the administrative and OAuth system credentials for the target administrator credentials are set correctly.
Invalid System credentials provided. Could not connect to address <targetaddress>:
Ensure that the OAuth system credentials have been added for the target administrator credentials.
Ensure that System password is checked for the OAuth system credentials for the target administrator credentials.