Targeting FrontRange HEAT for Customers
For each FrontRange HEAT for Customers system, add a target system in Bravura Security Fabric (Manage the System > Resources > Target systems):
Type is FrontRange HEAT (Customers) , in the Help Desk Systems section.
Address uses the following options:
Data Source Name The ODBC data source name for FrontRange HEAT
(key: dsn)
Filter Expression A predicate from a SQL WHERE clause that can be used to restrict which users are listed by the connector. The column names used in the predicate correspond to the columns in the HEAT database’s Profile table. Don’t include the WHERE keyword in the predicate. Since this expression is passed directly to the DBMS, you can use AND, OR and such.
(key: filter)
Only list users having a valid login ID When true this tells the connector to only list users that have login ids assigned to them. Not all HEAT Customers actually have login IDs, so use this setting to restrict listing to those users. Note that there are different types of HEAT Customers: Employees, Company, Department and so on.
(key: loginid_reqd)
The full list of target parameters is explained in Target System Options .