Preparation
Before you can target Remedy Action Request System IT Service Manager:
Ensure that you install the Remedy AR API DLLs.
Confirm the port number you will require for the target address.
If you are connecting to the Remedy Action Request Server though a load balancer, set the ARTCPPORT Windows system environment variable.
Configure a target system administrator.
Create at least one template account, to support Bravura Identity account creation operations.