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Troubleshooting

If you experience any errors, verify that:

  • The IBM iSeries Access for Windows client software is installed on the Bravura Security Fabric server.

  • The IBM iSeries Access for Windows libraries are on the system-wide search path (PATH variable). If not, add the appropriate directory to the PATH environment variable and restart the Bravura Security Fabric server.

  • You can log into each OS/400 server from the Bravura Security Fabric server, using any tool in the IBM iSeries Access for Windows client, and the target system administrator ID and password you created.

  • Ensure correct ports are open between all the Bravura Security Fabric servers (nodes or proxies, wherever the agent runs), and all targets to be managed, as described in: https://www.ibm.com/support/pages/unable-start-or-connect-tcpip-server . Encrypted communication is recommended.

  • You can issue the crtusrprf and chgusrprf commands to create and update accounts when logged into each OS/400 server as the target system administrator.

  • You can issue a chgusrprf command on each OS/400 server to reset a user’s password when logged in with the administrative account.

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