Troubleshooting
If you experience any errors, verify that:
You can log into the Remedy AR System server from the Bravura Security Fabric server using the administrator ID and password you created.
You can reset user passwords with the Remedy User client from the Bravura Security Fabric server logged in with the administrator ID and password you created.
To help troubleshoot connections, and get a log from the arapi.dll, set the ARAPILOGGING environment variable a value according to:
https://docs.bmc.com/docs/display/public/ars81/C+API+Client-side+ARAPILOGGING