Configuring event actions

To configure an event action to interface with CA Service Desk Manager, you must write a configuration file. Modify the pxcasd.cfg sample script included in the samples directory and copy it to the \<instance>\script\ directory. If you cannot find the sample file, try re-running setup to modify your installation. Sample files are automatically installed only with complete installations. You can select them in custom installations.

When you configure an event, you enter the program name or, as of Bravura Security Fabric version 7.0 and the target ID. In both cases, pxcasd looks for the default script with the matching name.

You can write an alternative .cfg file; for example when you have multiple CA Service Desk Manager targets. When you configure an event, you specify the file using the -cfg parameter; for example: