Targeting a Remedy server

Bravura Security Fabric provides the option of using the ticket target system name in event action fields in the Manage the system (PSA) module or Configure event (ITSM) module, rather than the program name. The security benefit is that all sensitive information (server address, admin credentials) is automatically passed to the program, rather than stored in the .cfg file in plain text.

For each Remedy Action Request System server, add a target system in Bravura Security Fabric (Manage the System > Resources > Target systems).