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ServiceNow IT Service Management Suite

Connector name

agtsvcnow

Connector type

Executable

Type (UI field value)

ServiceNow IT Service Management

Target system versions supported / tested

The agtsvcnow program is known to work with the Paris version of the ServiceNow IT Service Management suite. Other versions may work.

Connector status / support

Bravura Security-Verified

This connector has been tested and is fully supported by Bravura Security.

The following Bravura Security Fabric operations are supported by this connector (depending on your product license and version):

  • user verify password

  • administrator reset password

  • expire password

  • check password expiry

  • unexpire password

  • enable account

  • disable account

  • check account enabled

  • lock account

  • unlock account

  • check account lock

  • create account

  • delete account

  • rename account

  • update attributes

  • create group

  • delete group

  • add user to group

  • delete user from group

  • List:

    • attributes

    • accounts

    • groups

    • members

    • computer objects

For a full list and explanation of each connector operation, see connector operations.

The following sections show you how to support agent operations by:

  • Preparing the target

  • Setting the target system address in Bravura Security Fabric

See also

ServiceNow IT Service Management Suite (Ticket) shows you how to use the pxsvcnow interface program that triggers creations and updates of Incident, Change or Problem on ServiceNow systems.

In this section: