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CA Service Desk (Ticket)

Connector name

pxcasd

Connector type

Executable with script

Type (UI field value)

CA Service Desk (Ticket)

Target system versions supported / tested

Bravura Security Fabric uses the pxcasd interface program to trigger creations and updates on CA Service Desk systems when certain events occur on the Bravura Security Fabric server.

Connector status / support

Customer-Verified

Clients may contact Bravura Security support for assistance with this connector. Troubleshooting and testing must be completed in the client's test environment as Bravura Security does not maintain internal test environments for the associated target system.

Installation / setup

Interface programs are installed in the interface directory.

Modify the sample pxcasd.cfg script included in the samples directory and copy it to the \<instance>\script\ directory.

The following sections show you how to configure the event actions interface for Bravura Security Fabric 7.0 or higher by:

  • Preparing the target

  • Setting the target system address in Bravura Security Fabric (version 7.0 and higher)

  • Writing a configuration file for event actions

In this section: