Cherwell IT Service Management (Ticket)

Connector name

pxcherwell

Connector type

Executable with script

Type (UI field value)

Cherwell IT Service Management (Ticket)

Target system versions supported / tested

Bravura Security Fabric uses the pxcherwell interface program to trigger creations and updates on Cherwell systems when certain events occur on the Bravura Security Fabric server.

Connector status / support

Customer-Verified

Clients may contact Bravura Security support for assistance with this connector. Troubleshooting and testing must be completed in the client's test environment as Bravura Security does not maintain internal test environments for the associated target system.

Installation / setup

Interface programs are installed in the interface directory.

Modify the sample pxcherwell.cfg script included in the samples directory and copy it to the \<instance>\script\ directory.