Installing the Phone Password Manager Software

The following sections show you how to install the Phone Password Manager software. You must install Phone Password Manager on the same Windows server where the Dialogic® board or Dialogic® PowerMedia Host Media Processing Software is installed (IVR server). If you will be using an Asterisk® server, it is recommended that Phone Password Manager and Asterisk® are installed on separate servers.

If you have a hardware phone system and have not yet installed a Dialogic® board, or if you require additional information, please refer to Configuring the IVR Server .

Before you begin

Before you install Phone Password Manager software on the IVR server, ensure that your:

Hardware phone system is fully functioning on the IVR server, including voice board, drivers, and all connections.
The Dialogic® product System Service, and Dialogic® product Boardserver service, must be running.
Or
Dialogic® PowerMedia Host Media Processing Software is installed and fully functioning on the IVR server.
Or
The Asterisk® server is running, and has been configured to connect to the IVR server.

Using setup to manage installations

If you do not already have the Phone Password Manager software, please contact your Bravura Security account representative to find out how to obtain the zip file.

Once the zip file is downloaded and unzipped to a temporary folder on the IVR server, run the setup program that is located at the root of the distribution folder. It gathers initial configuration information and launches the installer (idtel.msi).

The setup program detects your configuration. If you have:

Dialogic® boards, then Phone Password Manager installs support for hardware phone systems.
Dialogic® PowerMedia Host Media Processing Software, then Phone Password Manager installs support for softphone systems.
By default, setup will install the Asterisk® module. This module includes the <Instance>\service\Asterisk.cfg file, as well as the tpm service, and tpm.cfg configuration file. These files are used to configure Asterisk® IVRs only.
For an Asterisk installation, Phone Password Manager will not install the idtel.cfg file, nor will it start the VoIP Telephony service. These files are only installed when a Dialogic® configuration is detected on the system.
You must run setup as a member of the Administrators group.

The setup program is used to:

Using setup to install the software

To install the Phone Password Manager service:

Run the setup program.
If you already have Bravura Security Fabric instance installed on the Windows server, setup displays the Select an instance to configure page. Click Install New to proceed.
Select Bravura IVR , then click Next .
Enter a unique instance name, and optionally a description.
Click Next .
The setup program performs a pre-installation check and verifies all of the requirements for installation.
If all of the checks are successful, click Next to proceed with the installation.
If any of the pre-install checks produce warnings or errors, click Report for details.
The setup program launches the Telephone Password Manager <instance> Setup Wizard.
Click Next .
Read and accept the license agreement.
Click Next .
Type the location of the Phone Password Manager license file. Alternatively, you can use the Browse button to select the location of the file.
Click Next.
Choose the setup type that best suits your needs:
- Click Typical to install Phone Password Manager, and the Asterisk® module without any additional features.
  Or,
- Click Complete to install Phone Password Manager with all additional features: Asterisk® module, Speech Service, RSA Audio files, and HDD Encryption Audio files.
Or,
- Click Custom to select which additional Phone Password Manager features to install. Select only the items you want to install:
  - Asterisk Module – See Configuring Asterisk® Software .
  - RSA Audio files – Audio files for RSA Authentication Manager targets.
  - Speech Service – See Speech Recognition and Text-to-Speech for details.
  - HDD Encryption Audio files – Audio files for Hard Drive Encryption targets.
It is recommended that you do not change the installation location. Click Next.
If you chose a custom or complete installation, choose the locations for the:
- Directory to store log files This directory should be unique for each instance. The default is <Program Files path>\Bravura Security\\Telephone Password Manager\Logs\<instance>\
  Click Next .
Type and confirm a password for the Service user ID.
If the account does not already exist, the installer creates it with the specified password. The default user ID is .\psadmin .
This is the account the Phone Password Manager service will run as. It is automatically added to the server’s Administrators group. You can change this group membership as long as the account has the right to logon as a service.
Click Next .
If you chose a custom installation, select which version of Bravura Pass to integrate with.
Click Next.
Type the communication key. Enter the same key here as you did on the main Bravura Pass server (communication key (or Master Key)). If you did not record the key in a secure location, copy the idmsetup.inf file from \<instance>\psconfig\ on the Bravura Pass server to the same location as the installer. The installer will extract the communication key (or Master Key) value from the file.
Configure the Phone Password Manager server:
API Web Service Path This is the URL for the Bravura Security Fabric server to the idapi ’s web interface. The default path should be:
```
http://server/instance/idapi
```
Administrator account ID This is the API caller’s user ID. For example, this could be set to _API_USER_TPM for the default API caller. See User types and access rules for details on API callers.
Password This is the API caller’s password.
Ignore certificate for secure connections Enable this box to ignore the SSL certification check.
Click Next to verify that the information provided for the API Web Service Path is correct. The installer will check that it is able to contact the API Service, and will display an error if it cannot.
Click Install to start the installation.
The installer begins copying files to your computer.
Click Finish to exit after the installer has Completed the Phone Password Manager (<instance>) Setup Wizard .

Phone Password Manager is now installed on your IVR server.

Integrate Bravura Pass and Phone Password Manager .

Managing alternate instances

You can use setup to install one or more Phone Password Manager instances. For example, if you are running multiple instances of Bravura Pass .

You can also use the setup program to manage instances. The setup program detects that you already have an instance of Bravura Security Fabric installed, and presents you with a list of choices.

Click:

Modify to add or remove features for an instance
Repair to reinstall any files that may be missing from the instance
Uninstall to remove an instance
Install new to install another instance

Uninstalling the software

To uninstall Phone Password Manager:

Run the setup program .
Click Uninstall next to the instance that you want to remove.
If prompted to remove the service user, select Yes or No to continue.
Note that you are not prompted to remove the service user account if:
- It existed before the installation of the Phone Password Manager software
- It is used by other instances of Phone Password Manager.
Click Close to exit the installer.

You can also use setup to remove additional modules.

In this section: