Case study 1: Bravura Pass Insights
WIP
For Bravura Pass, we will be looking at gathering metrics for:
Password reset request events
Authentication statistics
Self-service
Use case | Example query |
|---|---|
Number of password reset requests from users |
|
Password resets performed through the UI (individual accounts): Broken down by target type | |
Account unlocks performed through the UI (individual accounts): Broken down by target type |
Adoption
Use case | Example query |
|---|---|
Password reset statistics comparing self-service resets and help-desk-assisted resets |
Help-desk
Use case | Example query |
|---|---|
The number of password reset requests from users: Broken down by: |
|
Assisted user password resets performed by the Help Desk (individual accounts): Broken down by target type | |
Assisted user account unlocks performed by the Help Desk (individual accounts): Broken down by target type |
Login
Use case | Example query |
|---|---|
|
Password hygiene measures
Use case | Example query |
|---|---|
last change | |
expiry | |
password strength |