Lotus Notes with single logon

The Client Single Logon Feature, available with Lotus Notes, is a service that runs on workstations and synchronizes Windows passwords with Lotus Notes passwords.

When a user launches Lotus Notes with this service activated, he is not prompted for his ID file password. This causes an issue for the Notes Extension DLL (psns.dll), which normally captures the password as typed by the user when he logs into Notes. Without this password, initial ID file registration and updates to the Bravura Pass ID file repository will fail.

To solve this problem, you can install Bravura Security’s Lotus Notes SSO Support service on each workstation to capture a users’ passwords when they log into Windows. The psns.dll can then retrieve the ID file password from the support service instead of the Lotus Notes client.

You install Bravura Security’s Lotus Notes SSO Support service, along with Notes Extension DLL, on each workstation using the psns.msi installer package. See Installing client components to learn how to do this.