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Modifying workflow options for sending mail

Bravura Security Fabric allows you to customize settings for sending messages during authorization workflow. This includes the times at which email should be sent.

To configure workflow settings for sending email:

  1. Click Manage the system > Workflow > Email configuration.

    When you select the Workflow menu, if the required settings for sending email are not configured, Bravura Security Fabric automatically directs you to this page.

  2. Type values for the options listed below as required.

  3. Click Update.

    Option

    Description

    ALLOWED ORIGINS

    A list of hosts separated by comma in use by any server. It is defaulted to localhost and hostname of each node if unspecified. The hostname is taken from the database service list under column Address.

    BASE IDSYNCH URL

    The URL that will display in all emails to direct users to the Bravura Security Fabric application. The URL must be in the format:

    http://<servername>

    or

    https://<servername>

    This value is set during installation.

    The SMON HTTP URL value is by default derived from this URL.

    The URL of the local instance value for the Mobile Worker Service (mobworker) is by default used by this URL.

    IDSYNCH GROUP EMAIL RANGE

    If an email should be sent at a given time,T,group it with emails that should be sent between T-N and T+N where N is the value (in seconds) of this field. In an environment where a high volume of password randomizations occur (more than 10,000), this value should be se to 0.

    NOTIFY RESULT

    Notify relevant authorizers when the workflow process has been completed for a request.

    REMINDER INTERVAL

    Set a global interval representing the minimum time, in minutes, between reminders sent to authorizers to review and authorize requests.

    Note : This will set a minimum time between reminders. That is, if the minimum time is 300 minutes (5 hours), then it will override any REMINDER TIME settings that are less than 5 hours apart.

    REMINDER TIME

    If you want to set a global time of day to send reminders to authorizers enter times in 24-hour format..

Email reminder intervals and scheduling

When a request is made, Bravura Security Fabric can send emails to authorizers:

  • As soon as each stage of the workflow is reached. The Notify this user immediately option is set by default for individual authorizers in the Authorizer information page (Manage the system > Workflow > Authorizers).

  • At or during specified mail times; for example, if mail times are set for 9:00,13:00,16:00, and a new request requiring approval comes in at:

    • 8:15, the authorizer gets the email at 9:00.

    • 9:15, the authorizer gets the email at 13:00.

    • 17:15, the authorizer gets it at 9:00 the following day.

    If mail time is set for the period between 9:00-17:00, and a new request requiring approval comes in at:

    • 8:15, the authorizer gets the email at 9:00.

    • 9:15, the authorizer gets the email at 9:15.

    • 17:15, the authorizer gets it at 9:00 the following day.

    The times are set either for individual authorizers by the Times of day to email or globally by the REMINDER TIME .

Bravura Security Fabric also sends reminder emails, after the initial email has been sent, at intervals set by the global REMINDER INTERVAL. This is the minimum time between reminders. The default interval is 24 hours.

Note

If you alter the reminder times or interval, messages that have already been queued will be sent at the previously set time. The new time values apply to messages triggered after you make the changes.

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