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Single accounts

Requesting an extension on single-account access

To submit a request for a single account check-out extension:

  1. Click Extendable under the CHECK-OUTS heading.

    Alternatively, click Active to find the checked out account.

  2. Select the account from the Results panel.

    The Privileged access app displays details and available controls in the Actions panel to the right.

  3. Click Check-out extension.

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  4. Enter request details:

    1. Enter Requester notes to be displayed to the authorizers.

    2. Enter notification details if needed.

    3. Specify a reason for the extension.

    4. Specify how long the check-out duration should be extended for (in minutes, hours, or days).

  5. Click the Submit button at the bottom of the request details form.

Extending pre-approved single-account access

If your account check-out was pre-approved, you can directly modify the end time of your check-out:

  1. Click Mine under the CHECK-OUTS heading.

  2. Select the account from the Results panel.

    The Privileged access app displays details and available controls in the Actions panel to the right.

  3. Click Check-out extension.

    26646.png

  4. Specify how long the check-out duration should be extended for (in minutes, hours, or days).

  5. Click the Extend check-out button.

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