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Disable a lost or stolen token

To disable a lost or stolen token:

  1. Access the Help users menu for the user.

  2. Click the Manage tokens tab.

  3. If the user has more than one token, select the token you want to manage.

  4. Select the Disable token option.

    Bravura Security Fabric confirms that the token is deactivated.

Requesting one-time passwords for Emergency Access Mode

You can have Bravura Pass generate secure one-time passwords for a user.

To request one-time passwords:

  1. Access the Help users menu for the user.

  2. Click the Manage tokens tab.

  3. If the user has more than one token, select the token you want to manage.

  4. In the Put token into Emergency Access Mode section:

    1. Type the number of hours for which the codes will be valid in the Number of hours before Emergency Access Mode expires field.

    2. Enable Use one-time passwords.

    3. Type a value in the Number of passwords to generate field. Each code may only be used once.

    4. Type the required length of the codes in the Length of passwords to be generated (4-8) field.

    5. Select the appropriate checkboxes so that the password is a combination of Digits, Letters, and Punctuation marks.

  5. Select the Put token into Emergency Access Mode option.

    Bravura Security Fabric confirms entry into emergency access mode, displays the access codes, and provides details on how the access codes is to be used.

  6. Communicate the emergency access code(s) to the user.

    Each emergency access code can be used only once.