Implications for SAP technical support

Bravura Security Fabric does not impact technical support offered to clients by SAP or third-party vendors.

Bravura Security Fabric only uses mechanisms published by SAP to list users and manage passwords. Remote access from the Bravura Security Fabric server to the SAP server is provided by RFCs, and all server functionality uses BAPI function calls provided by SAP.

Since no server software is installed, and only recommended and published BAPIs are used to manage passwords, using Bravura Security Fabric will in no way impact existing SAP support contracts.

To limit technical support because a customer installs Bravura Security Fabric is equivalent to prohibiting the use of SAP-supplied BAPI functions. Since every SAP installation uses BAPIs, and especially SAP-supplied ones, no SAP or third-party vendor can prohibit this.