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PSYNC966E

PSYNC966E – RESET REQUEST CONNECT FAILED.

Explanation

A password reset request experienced a network connection failure.

System Action

The password reset request continues.

Operator Response

Report this condition to the system programmer.

System Programmer Response

A number of factors can contribute to this condition. The Bravura Pass server may have failed or the pushpass service became unavailable. Network connectivity problems could also cause communication to the Bravura Pass server to terminate. If you are unable to determine the cause of the message, contact Bravura Security technical support for assistance.