Skip to main content

Requirements

If you do not use a ticket target to configure events, you must define the variables shown in the table below in every BMC Remedyforce script.

Table 1. Required variables for BMC Remedyforce

Variable

Description of the value

adminid

The user ID of a user with permissions to perform all operations that you require.

adminpwd

The password for the above user.

server

The URL/URI of the BMC Remedyforce web service.

securityToken

The security token that is associated with the password for the above user.



Your security token is automatically sent to you when your salesforce.com password is changed or when you request to reset your security token. If you do not know your security token, you can request to reset it:

  1. Log into BMC Remedyforce.

  2. Click on your account ID.

  3. Click Setup > My Personal Information > Reset My Security Token.

    A new security token will be sent to you via email by salesforce.com.