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RSA Authentication Agent API (C Auth API)

When authenticating users via challenge response, logs may be obtained from both the Bravura Security Fabric server as well as from the RSA Authentication Manager 7.1/8.2 server to troubleshoot authentication attempts.

Logs from the Bravura Security Fabric server are obtained using the RSA Authentication Agent client software. Instructions below are for RSA Authentication Agent 7.3.3 64-bit.

From RSA Authentication Agent 7.3.3 64-bit:

  1. Open the RSA Control Center client.

  2. Click the Advanced Tools link.

  3. Click the Tracing link.

  4. Check the checkbox for ACECLIENT.

  5. Click the OK button.

RSA Authentication Agent log files may be found here on the Bravura Security Fabric server for authentication attempts performed using the challenge response operation with the agtrsaam connector:

C:\ProgramData\RSA\LogFiles\trace.log

From the RSA Authentication Manager 7.1/8.x server:

  1. Open the RSA Security Console. By default, this is at https://<rsa am server>/sc

  2. Login as an RSA Security Console administrator.

  3. Click Reporting > Real-time Activity Monitors > Authentication Activity Monitor.

  4. Click Start Monitor.

Logs for authentication attempts performed using the challenge response operation with the agtrsaam connector will be shown on this page.

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