Requirements
If you do not use a ticket target to configure events, you must define the variables shown in the table below in every Assyst Help Desk script.
Table 1. Variables for Assyst Help Desk
Key | Flag in acli.exe | Description of the value |
|---|---|---|
databasetype | -v | The database type (for example, SQLServer). |
server | -h | The database server (for example, <host name>\\<server name>). |
database | -d | The database name (for example, assyst). |
adminid | -u | The database user ID (for example, sa). |
adminpwd | -p | The password for the database user ID. |