Creating a template account
Following are the steps to create an account template in BMC Remedy AR System 7.6 for ITSM. Details may vary depending on your version of the software.
To create a template account, create a user account.
Creating a user
Log into BMC Remedy User as an administrator.
Choose File > Open > All objects.
In the Object list dialog, click the tab.
In the Search what key words text box, type
People, then click Find.Double-click the People Form item. This is usually the first in the list.
Choose Actions/New or press F2.
Enter information in the form. Ensure that you complete the Login/Access information in the lower half of the page.
Click Save.
A new user is created and is searchable from the People form.