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PSYNC963E

PSYNC963E – UNABLE TO ESTABLISH COMMUNICATION WITH PASSWORD MANAGER SERVER. RECONNECTION WILL BE ATTEMPTED IN FIVE MINUTES.

Explanation

PASSIVESTART=YES was specified in the Mainframe Connector start parameters and Mainframe Connector has not successfully test connected with the Bravura Pass server.

System Action

Mainframe Connector will attempt a test connection with the Bravura Pass server every five minutes until a connection is established or until Mainframe Connector is stopped with an operator command.

Operator Response

Report this condition to the system programmer.

System Programmer Response

A number of factors can contribute to this condition. The Bravura Pass server may not be functional or the pushpass service is unavailable. Network connectivity problems could also cause communication to the Bravura Pass server to fail. If you are unable to determine the cause of the message, contact Bravura Security technical support for assistance.