Errors
If you experience any errors, verify that:
You can log into the LDAP directory server from the Bravura Security Fabric server and from any LDAP client software using the administrator ID and password you created.
You can reset user passwords with any LDAP directory management software.
Some flavors of LDAP can have difficulty creating user IDs that include special characters.
If the LDAP password agent reports the error message:
Can’t connect to LDAP server the possible reasons for this error are:
Invalid server address: check the address you defined, using the rules set out above.
Invalid server port: check the address you defined, using the rules set out above.
The hostname of the LDAP server is not resolving on the Bravura Security Fabric server. This is likely a DNS problem, and you can bypass it by using an IP address for the LDAP server, rather than its name.
No such object this means that the administrator or user ID can not be found on the server. Make sure that administrator login ID is a fully-qualified LDAP name and the context in the server address is correct.
Invalid credentials the administrator’s (or user’s) password is wrong.