Skip to main content

Generic PSLang (Ticket)

Connector name

pxnull

Connector type

Executable

Type (UI field value)

Generic PSLang (Ticket)

Target system versions supported / tested

Use the pxnull program and its associated configuration file (pxnull.cfg) as the basis for a generic program to handle events on the Bravura Security Fabric server that do not require integration with a help desk system, but where mail or other program execution facilities are required. The search, assign, and append functions are not available, but all other functionality, including email notification, remains.

Connector status / support

Bravura Security-Verified

This connector has been tested and is fully supported by Bravura Security.

Installation / setup

Interface programs are installed in the interface directory. Modify the sample pxnull.cfg script included in the samples and copy it to the \<instance>\script\ directory.

See also

NULL Target shows you how to use the agtnull agent as a placeholder for inventory templates, or for testing your configuration.

Targeting

Ticket target systems provide the option of using the target system name in event action fields (usually beginning with Program to execute …) rather than the program name.

To set up a target system to trigger the pxnull program:

  1. Set the target system type to Generic PSLang (Ticket).

  2. Type an arbitrary value (for example, null or n/a) for the target system ID, description, and address.

    These fields are required but not used.

Once you write a configuration file, you can use the target ID to configure event actions in the Manage the system (PSA) module or Configure event (ITSM) module.

Configuring event actions

Modify the pxnull.cfg sample script included in the samples and copy it to the \<instance>\script\ directory. If you cannot find the sample file, try re-running setup to modify your installation. Sample files are automatically installed with complete (typical) installations. You can select them in custom installations.

When you configure an event, you enter the program name or target ID in the appropriate field. Bravura Security Fabric looks for the default script with the matching name.

You can write an alternative .cfg file; for example when you have multiple targets of the same type. When you configure an event, you specify the file using the -cfg parameter; for example:

  • pxnull.exe -cfg myfile.cfg

    or

  • MYMAIL -cfg myfile.cfg

Note

By default, the DB COMMIT SUSPEND and other replication events are configured to run the pxnull interface program with the pxnull-replication script, located in the \<instance>\script\ directory, to notify administrators of replication failure. The script is set to use the settings set in the Email configuration page and contact the account in the RECIPIENT EMAIL field.

When you configure an email action for an event using the Configure event (itsm) module, Bravura Security Fabric automatically creates a pxnull-itsm.cfg file in the \<instance>\script\ directory. This file contains the mail server settings you set in Manage the system > Workflow > Email configuration.

If you change the mail server settings, you must update the pxnull-itsm.cfg file by:

  • Manually editing the file

  • Adding or updating any event configuration that includes an email action, to allow Bravura Security Fabric to regenerate the file

Requirements

In this section: