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ServiceNow IT Service Management Suite (Ticket)

Connector name

pxsvcnow

Connector type

Executable

Type (UI field value)

ServiceNow IT Service Management (Ticket)

Target system versions supported / tested

Bravura Security Fabric uses the pxsvcnow interface program to trigger creations and updates on ServiceNow systems when certain events occur on the Bravura Security Fabric server.

Connector status / support

Bravura Security-Verified

This connector has been tested and is fully supported by Bravura Security.

Installation / setup

Interface programs are installed in the interface directory.

Modify the sample pxsvcnow.cfg script included in the samples directory and copy it to the \<instance>\script\ directory.

The following sections show you how to configure the event actions interface for Bravura Security Fabric 7.0 or higher by:

  • Preparing the target

  • Setting the target system address in Bravura Security Fabric

  • Writing a configuration file for event actions

See also

HELP DESK SYSTEMS > ServiceNow IT Service Management Suite shows you how to use the agtsvcnow agent program to perform operations.

In this section: