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Interface programs

Table 1. Interface programs

Target type

Interface programs

Description

General programs

Generic ODBC (Ticket)

pxodbc

Integrate with the database back end of a support system if no client and interface program are written for that purpose.

Generic PSLang (Ticket)

pxnull

Use when no support system is available or when one is not required. This program can be used to send email, or it can be used as the basis for a customized program. It is a general purpose program.

Python Script (Ticket)

pxpython

Use this program as a generic program to handle events on the Bravura Security Fabric server.

SOAP Web Service (Ticket)

pxsoap

Integrate with a generic SOAP Web service.

Product integration programs

Bravura Pass interface

pxidm

This program is shipped with Bravura Security Fabric for use on an integrated installation of a Bravura Security product older than 8.0. When a user is enabled or disabled in the other instance, pxidm propagates the changes to the Bravura Security Fabric 12.2.0 database. This program is shipped with not Connector Pack .

Product administrators can integrate instances of Bravura Security Fabric 8.+ directly via the Manage the system (PSA) module.

Ticket system integration programs

Axios Assyst (Ticket)

pxassyst

Trigger automatic updates with Axios Assyst Help Desk.

CA Service Desk (Ticket)

pxcasd

Trigger automatic updates with CA Service Desk.

BMC FootPrints (Ticket)

pxfootprint

Trigger automatic updates in BMC FootPrints.

FrontRange HEAT 6 (Ticket)

pxheat6

Trigger automatic updates in FrontRange HEAT.

FrontRange HEAT 7 (Ticket)

pxheat7

Trigger automatic updates in FrontRange HEAT.

FrontRange HEAT 8(Ticket)

pxheat8

Trigger automatic updates in FrontRange HEAT.

FrontRange HEAT 9 (Ticket)

pxheat9

Trigger automatic updates in FrontRange HEAT.

HP Service Manager, Web Service (Ticket)

pxhpsm-ws-im

Trigger automatic updates in HP Service Manager Web Service.

JIRA (Ticket)

pxjira

Trigger automatic updates in JIRA.

Microsoft System Center Service Manager (Ticket)

pxmssm

Trigger automatic updates in Microsoft SCSM.

Remedy Action Request System 7.5+ (Ticket)

pxrem

Trigger automatic updates in Remedy Action Request System 7.5.x, 7.6.x and 8.0.x

Remedy Action Request System 9.0+ (Ticket)

pxrem9

Trigger automatic updates in Remedy Action Request System 9.0.x and 9.1.x

BMC Remedyforce

pxremedyforce

Trigger automatic updates in BMC Remedyforce

ServiceNow IT Service Management Suite

pxsvcnow

Trigger automatic updates in ServiceNow ID Service Management suite

Cherwell IT Service Management

pxcherwell

Trigger automatic updates in Cherwell IT Service Management systems



All px* programs use the - argument for debugging.