Skip to main content

Symantec Drive Encryption (formerly PGP Whole Disk Encryption)

Connector name

agtpgpwde

Connector type

Executable

Type (UI field value)

Symantec Drive Encryption

Target system versions supported / tested

This connector is known to work with the following versions of Symantec Encryption products; other versions of Symantec Drive Encryption or Encryption Management Server may work.

  • Symantec Encryption Management Server 3.4.1, Symantec Encryption Desktop 10.4.1

  • Symantec Encryption Management Server 3.4.0, Symantec Encryption Desktop 10.4.0

  • Symantec Encryption Management Server 3.3.2, Symantec Encryption Desktop 10.3.2

Connector status / support

Customer-Verified

Clients may contact Bravura Security support for assistance with this connector. Troubleshooting and testing must be completed in the client's test environment as Bravura Security does not maintain internal test environments for the associated target system.

Installation / setup

On boot, Symantec Drive Encryption asks for a password for the user. This connector provides a means to retrieve the WDRT (whole disk recovery token) using Phone Password Manager . If a domain account is configured for resets, nplocalr.ocx can be used to clear the Symantec Drive Encryption cached password when resets occur with the Change passwords (PSS) module.

Symantec Drive Encryption is a member of the Symantec Encryption Desktop family of products.

The following Bravura Security Fabric operations are supported by this connector (depending on your product license and version):

  • reset hard drive encryption password

  • Challenge-response - generate an unlock code to recover control of a machine after reboot

  • List:

    • accounts

The operations are made through the Administration URL and interactions with the web site. Each target account for Symantec Drive Encryption is the combination of domain account and whole disk encrypted.

See also

Bravura Security Fabric ships with nplocalr.ocx, which is designed to update locally protected resources. It can be used to clear Symantec Drive Encryption cache passwords so that the new password can be used on the next start-up of the PGP client.

The nplocalr.ocx control is installed using the Password Manager Local Reset Extension installer as of Bravura Pass version 9.0.4. For versions 9.0.3 or earlier, nplocalr.ocx is located in \<instance>\wwwdocs\.

See Self Service Anywhere in the Bravura Security Fabric documentation for more information about nplocalr.

In this section: