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BMC FootPrints (Ticket)

Connector name

pxfootprints

Connector type

Executable with script

Type (UI field value)

BMC FootPrints ITSM (Ticket)

Target system versions supported / tested

Bravura Security Fabric uses the pxfootprints interface program to trigger creations and updates on BMC FootPrints ITSM systems when certain events occur on the Bravura Security Fabric server.

Connector status / support

Customer-Verified

Clients may contact Bravura Security support for assistance with this connector. Troubleshooting and testing must be completed in the client's test environment as Bravura Security does not maintain internal test environments for the associated target system.

Installation / setup

Interface programs are installed in the interface directory.

Modify the sample pxfootprints.cfg script included in the samples directory and copy it to the \<instance>\script\ directory.

The following sections show you how to configure the event actions interface for Bravura Security Fabric by:

  • Preparing the target

  • Setting the target system address in Bravura Security Fabric (7.0 or higher)

  • Writing a configuration file for event actions