Skip to main content

HP Service Manager Web Service (Ticket)

Connector name

pxhpsm-ws-im

Connector type

Executable with script

Type (UI field value)

HP Service Manager, Web Service (Ticket)

Target system versions supported / tested

Bravura Security Fabric uses the pxhpsm-ws-im interface program to trigger creations and updates on HP Service Manager web service when certain events occur on the Bravura Security Fabric server.

Connector status / support

Customer-Verified

Clients may contact Bravura Security support for assistance with this connector. Troubleshooting and testing must be completed in the client's test environment as Bravura Security does not maintain internal test environments for the associated target system.

Installation / setup

Interface programs are installed in the interface directory.

Modify the sample pxhpsm-ws-im.cfg script included in the samples directory and copy it to the \<instance>\script\ directory.

The following sections show you how to configure the event actions interface for Bravura Security Fabric by:

  • Preparing the target

  • Setting the target system address in Bravura Security Fabric

  • Writing a configuration file for event actions

See also

HP Service Manager Web Service shows you how to integrate with HP Service Manager using the agthpsm-ws agent to perform operations.

In this section: