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Inactive requests

Purpose: Analysis of requests which have had no activity in N days. Lists all implementer tasks, and certification campaigns, and requests.

Executable: inactiverequests

Table 1. Inactive requests report search criteria

Criteria

Description

Requester ID

Type a comma-and-space-delimited list of profile IDs that match the requesters for whom you want to generate the report. Alternatively, you can search for one or more requester profile IDs.

Search by

Select the participant to search by:

  • Authorizers: report returns all requests that have been submitted but have not yet been handled by the authorizers.

  • Implementers: report returns all tasks that have not yet been handled by implementers.

  • Reviewers: report returns all certification campaigns that have not yet been handled by reviewers. All reviewers are displayed as single entries.

Authorizer ID

Type a comma-and-space-delimited list of profile IDs that match the authorizers to include in the report output. Alternatively, you can search for one or more profile IDs. Only shown when Search by is set to "Authorizers".

Implementer

Type a comma-and-space-delimited list of profile IDs that match the implementers to include in the report output. Alternatively, you can search for one or more profile IDs. Only shown when Search by is set to "Implementers".

Reviewer ID

Type a comma-and-space-delimited list of profile IDs that match the reviewers to include in the report output. Alternatively, you can search for one or more profile IDs. Configure whether the certification campaign is inactive because it is Waiting on:

  • Certification start : report returns all certification campaigns that have not yet been handled by the reviewers.

  • Certification end: report returns all certification campaigns that reviewers have handled but have yet to sign off.

Only shown when Search by is set to "Reviewers".

Waiting on

Select either "Certification start" or "Certification end" for when the report should be run against.

Submit date

Choose a date range for when the request was submitted.

Requests inactive for a minimum number of days

Type a number of days for the inactive request threshold. The default value is zero; the default setting allows a request to be recognized as inactive the same day it was submitted. This can be set to any number of days; for example, if set to 3 days then requests must be 3 days old before they are considered inactive.

Reference date

This date is the reference from which Requests inactive for a minimum number of days counts backwards to set the inactive request threshold.

Summarize report

Select this checkbox to summarize the report details.

Graph type

Select a type of graph to generate for the summarized report.

  • None : no graph will be generated.

  • Horizontal bar chart : a horizontal bar chart will be generated for the summarized report.

Number of rows for graph

The maximum rows for graph to display. The selected rows will be displayed with the number of requests in descending order.



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