Skip to main content

Extending check-out access

You can extend privileged access check-outs via the Privileged access app.

The CHECK-OUTS menu includes an Extendable filter to allow you to request an extension on privileged access you have already checked out. Users must have the "Request check-out extensions" access control in order to use this filter. By default, the requester and recipient of the original request can request an extension. This type of request does not apply to pre-approved check-outs, which can be extended directly by the recipient.

This section shows you how to extend check-outs for:

  • Single accounts

  • Account sets

  • Group sets

Single accounts

Requesting an extension on single-account access

To submit a request for a single account check-out extension:

  1. Click Extendable under the CHECK-OUTS heading.

    Alternatively, click Active to find the checked out account.

  2. Select the account from the Results panel.

    The Privileged access app displays details and available controls in the Actions panel to the right.

  3. Click Check-out extension.

    26645.png
  4. Enter request details:

    1. Enter Requester notes to be displayed to the authorizers.

    2. Enter notification details if needed.

    3. Specify a reason for the extension.

    4. Specify how long the check-out duration should be extended for (in minutes, hours, or days).

  5. Click the Submit button at the bottom of the request details form.

Extending pre-approved single-account access

If your account check-out was pre-approved, you can directly modify the end time of your check-out:

  1. Click Mine under the CHECK-OUTS heading.

  2. Select the account from the Results panel.

    The Privileged access app displays details and available controls in the Actions panel to the right.

  3. Click Check-out extension.

    26646.png
  4. Specify how long the check-out duration should be extended for (in minutes, hours, or days).

  5. Click the Extend check-out button.

Account set

Account set check-out extension requests can be made both under the CHECK-OUT filters or from the account set filter created at check-out.

Requesting an extension on account-set access

If your check-out was not pre-approved, you can submit a request for a check-out extension to modify the end time of your check-out:

  1. Click Extendable under the CHECK-OUTS heading.

  2. Select the link for the account set you want to access.

    The individual accounts attached to the account set will be displayed in the Results panel.

  3. To view the details of the check-out, select an account from the Results panel.

  4. Click Account set check-out extension.

    26647.png
  5. Enter request details:

    1. Enter Requester notes to be displayed to the authorizers.

    2. Enter notification details if needed.

    3. Specify a reason for the extension.

    4. Specify how long the check-out duration should be extended for (in minutes, hours, or days).

  6. Click the Submit button at the bottom of the request details form.

Extending pre-approved account-set access

If your account-set check-out was pre-approved, you can directly modify the end time of your check-out:

  1. From the CHECK-OUTS heading in the Filter panel, click the link for the account set you want to access.

    The individual accounts attached to the account set will be displayed in the Results panel.

  2. To view the details of the check-out, select an account from the Results panel.

  3. Click Account set check-out extension.

    26648.png
  4. Specify how long the check-out duration should be extended for (in minutes, hours, or days).

  5. Click the Extend check-out button.

Group set

Requesting an extension on group-set access

If your check-out was not pre-approved, you can submit a request for a check-out extension to modify the end time of your check-out:

  1. Click Extendable under the CHECK-OUTS heading.

  2. Select group set from the Results panel.

    The Privileged access app displays details and available controls in the Actions panel.

    Click Check-out extension.

    26649.png
  3. Enter request details:

    1. Enter Requester notes to be displayed to the authorizers.

    2. Enter notification details if needed.

    3. Specify a reason for the extension.

    4. Specify how long the check-out duration should be extended for (in minutes, hours, or days).

  4. Click the Submit button at the bottom of the request details form.

  5. Enter request details:

    1. Enter Requester notes to be displayed to the authorizers.

    2. Enter notification details if needed.

    3. Specify a reason for the extension.

    4. Specify how long the check-out duration should be extended for (in minutes, hours, or days).

  6. Click the Submit button at the bottom of the request details form.

Extending pre-approved group-set access

If your group-set check-out was pre-approved, you can directly modify the end time of your check-out:

  1. Click Mine under the CHECK-OUTS heading in the Filter panel.

  2. Select a group set from the Results panel.

    The Privileged access app displays details and available controls in the Actions panel.

  3. Click Check-out extension.

  4. Specify how long the check-out duration should be extended for (in minutes, hours, or days).

  5. Click the Extend check-out button.