Skip to main content

User loses connectivity

Users complain that they cannot connect to Bravura Security Fabric .

What stops working

What continues to work

Possible Causes

Data loss

Resolution

The user is unable to manage users or resources that are controlled by Bravura Security Fabric .

This is probably an inconsequential loss, since the user probably cannot connect to the resources either – that is, loss of connectivity to Bravura Security Fabric is likely accompanied by loss of connectivity to the resources which the user needs to manage.

Bravura Security Fabric continues to manage passwords on target systems and no data is lost. It is the ability of certain users to do work using Bravura Security Fabric which is impaired.

The user loses connectivity which is required to access Bravura Security Fabric . This may be for a variety of reasons, including:

  • ISP goes offline.

  • The firewall protecting the Bravura Security Fabric servers malfunctions.

  • The load-balancer distributing connections across multiple Bravura Security Fabric servers malfunctions.

None

Resolve the connectivity problem. This is not a problem with Bravura Security Fabric itself.

In this section: