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Create a help user

To create a help user to serve as an SKA:

  1. Open Active Directory Users and Computers .

  2. Create a new user with the User logon name help and a hard-to-guess password that complies with your password complexity rules. Ensure that you:

    1. Select the following checkboxes:

      • User cannot change password

      • Password never expires

    2. Deselect the following boxes:

      • User must change password at next logon

      • Account is disabled

  3. Create a new global security group named Help SKA.

  4. Add the help user to the Help SKA group. Set this group as the user’s primary group.

  5. Close Active Directory Users and Computers .

See Microsoft’s documentation for detailed steps on how to create an account.

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