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Generate voice print enrollment PIN (PSI)

The Generate voice print enrollment PIN (PSI) module is disabled by default. You must enable it to allow users to access this feature.

To configure IVR registration:

  1. Click Manage the system > Modules > Generate voice print enrollment PIN (PSI).

  2. Turn on the PSI ENABLED setting.

  3. Configure the variables described in the table below as required.

  4. Click Update to submit the changes.

See Self Service Anywhere: Interactive Voice Response systems for more information.