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Before you begin

Before you install Phone Password Manager software on the IVR server, ensure that your:

  • Hardware phone system is fully functioning on the IVR server, including voice board, drivers, and all connections.

    The Dialogic® product System Service, and Dialogic® product Boardserver service, must be running.

    Or

  • Dialogic® PowerMedia Host Media Processing Software is installed and fully functioning on the IVR server.

    Or

  • The Asterisk® server is running, and has been configured to connect to the IVR server.

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