Test plan
Write a test plan that systematically identifies use cases covering the required capability of the system. This test plan should cover all automated processing expectations, all end-user self-service cases, all help desk assisting user cases, and so on.
Test the plan on the current production system to ensure it is operating as expected.
The Bravura Security suite of products has the potential to interact with nearly every other piece of computing equipment in the enterprise, and as such, the test plan ought to be comprehensive and well maintained.
After an upgrade or migration, systematically test the use cases on the newly upgraded system.
Develop test cases around all the various components of the system that you have implemented; for example:
End-user use of the self-service web interface, and help-desk-user use of the web interface to assist others to perform all possible operations, such as:
Identification of the profile during login
Authentication of the profile using each method
Resetting passwords for yourself and others
Unlocking accounts for yourself and others
Claiming unassociated accounts to your profile
Managing tokens, SmartCard, and/or hard disc encryption keys
Requesting access to a privileged account
Approving a request for access to a privileged account
Accessing a privileged account
Checking in access to a privileged account
Randomizing a password
Randomizing a local service
Assigning access and membership via user classes
Requesting a new account on a target system
Requesting attribute changes
Phone Password Manager functionality
Telephone interface for performing operations
Target system integrations
There should be a test for each operation that is possible on each target system.
Ticket / issue tracking system integrations
There should be a test for each operation that is possible on each ticketing or issue tracking system.
Technologies deployed on user workstations, such as:
Self Service, Anywhere (SSA) / Login Assistant (formally Credential Provider / GINA) interface for domain attached users
Other local kiosk solutions for remote and/or local users
Lotus Notes ID file delivery mechanism
Cached credential controls for external users
Login Manager client software
Technologies deployed on other servers
Transparent synchronization triggers
Target system agent listeners
Bravura Security proxy servers that run connectors for targets
Notification service clients that run in user domain logon scripts
Reverse proxy servers that allow the web interface to be reached from external networks
High availability technologies
Load balancers that direct traffic to multiple Bravura Security servers either based on load or simple round-robin
Redundancy technologies
Bravura Security replication servers
Third-party systems that make periodic backups of the files and registry on the servers
Third-party systems that make backups of the databases that the Bravura Security servers use
Automation and scheduled events
Nightly scheduled update
Automatically scheduled tasks such as auto discovery and log rotation.
Automated report generation and delivery
Notification of soon-to-expire and other bulk email events
Notifications delivered via plugin points or "exit traps" that trigger when certain conditions are met or actions are performed.