Self-service password changes

Users who have forgotten a password or triggered an intruder lockout can sign into Bravura Pass using other types of credentials to reset their password or clear the lockout. Non-password authentication options include security questions, voice biometrics, smart cards, hardware tokens and random PINs sent to a user’s mobile phone using SMS.

Access to self-service is available from a PC web browser, from the Windows login screen, using a telephone or using the mini web browser on a smart phone.