Skip to main content

Force randomizing passwords

Occasionally you may encounter a situation where a check-out has conflicting passwords; that is, multiple passwords have been set on an account, but it is unknown which one is valid.

In this case, if you are in a user group with the "Randomize/override password of managed accounts" permission, you can force randomize the password to resolve the conflict.

To force randomize:

  1. Click Privileged access on the home page.

  2. Click Active under the CHECK-OUTS heading in the Filter panel to see all active check-outs.

  3. Select an account or account set from the Results panel.

    You may also select specific accounts from an account set.

  4. Click Force randomization.

  5. Confirm action by clicking Force randomization in the pop-up.

In this section: