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Targeting

Ticket target systems provide the option of using the target system name in event action fields (usually beginning with Program to execute …) rather than the program name.

To set up a target system to trigger the pxnull program:

  1. Set the target system type to Generic PSLang (Ticket).

  2. Type an arbitrary value (for example, null or n/a) for the target system ID, description, and address.

    These fields are required but not used.

Once you write a configuration file, you can use the target ID to configure event actions in the Manage the system (PSA) module or Configure event (ITSM) module.

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