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Navigating the certification app

You can customize the Certification campaign page to change the user information available, and to suit the way you work. Change the view by clicking:

  • Advanced to view everything included in the campaign

  • Non-user to view entitlements that are not associated with a user profile; child groups and orphaned accounts

  • User to view entitlements by user

In any view, you can filter items that are certified, revoked, delegated to another reviewer, or pending further action.

show

Your review page may include one or more of the following tables of items to review:

  • User profiles

  • Accounts

  • Account group memberships

  • Child group memberships

  • Roles

  • Violations of segregation of duties rules

Click collapse-table to hide a table from view.

Click group-filter to group items according to a particular column value.

Click Help icon to open a help window.

To change the information displayed in a table, click Show / hide columns. In some cases you can click Show more to add more columns. In user view, use the arrows or drop-down list to select a user profile to review.

review-entitlements-user

Consistency recommendations

Product administrators can configure entitlement certification campaigns so that reviewers see recommendations of items to pay particular attention to, based on consistency among peers.

A peer group is a group of users with some attribute in common; for example, users working at the same location or department, or having the same manager.

When configured for a round, a Consistency column is displayed in the certification app review page. Consistency is visually represented by a color bar with a number stating the percentage of peers having the same entitlement. This can help the reviewer to decide whether to retain or revoke a user’s entitlement.

You can hide the Consistency column by toggling Hide / show columns.

3629.png

In the above screenshot:

  • 3630.png This peer group is too small for calculations.

  • 3631.png This entitlement is out-of-pattern. Only 14% of the user’s peers have this entitlement.

  • 3632.png This entitlement is possibly out-of-pattern. 50% of the user’s peers have this entitlement.

  • 3633.png This entitlement is in-pattern. 80% of the user’s peers have this entitlement.

See Peer groups, consistency calculations and automatic actions to learn how to configure consistency calculations.