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Targeting the Remedy Action Request System IT Service Manager system

For each Remedy Action Request System IT Service Manager system, add a target system in Bravura Security Fabric (Manage the System > Resources > Target systems).

  • Type is Remedy Action Request System IT Service Manager in the Help Desk Systems section.

  • Address uses the server name. You can also identify a port.

    The address is entered in the following syntax:

    {server=<server>;port=<port>;}