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Configuring Dialogic® PowerMedia Host Media Processing Software

Phone Password Manager Server requirements

In order to use VoIP or softphone technology with Phone Password Manager, your IVR server must be configured as follows:

  • Phone Password Manager requires Windows Server 2012 at current service packs.

  • Your IVR system should be installed on a designated server. This machine should be separate from the Bravura Pass server.

Installing the Host Media Processing software

If you want to configure Phone Password Manager to use VoIP or softphone systems instead of voice boards, then you must install Dialogic® PowerMedia Host Media Processing (HMP) 3.0+ for Windows.

The trial version of HMP and a demo license can be downloaded from the Dialogic® web site.

For more information about Dialogic® PowerMedia Host Media Processing, contact your vendor or visit:

http://www.dialogic.com/en/products/media-server-software/hmp-software.aspx

Caution

Dialogic® PowerMedia Host Media Processing is incompatible with several virtualization programs, and it is highly recommended that you install it on a physical machine.

Once the Dialogic® PowerMedia Host Media Processing software is installed, the Phone Password Manager will automatically perform any required configurations upon installation.

Next:

Set up the Bravura Pass Remote AP I.

In this section: