Troubleshooting
If you experience any errors, verify that:
The SAP ASE client software is installed on the Bravura Security Fabric server.
The SAP ASE libraries are on the system-wide search path (PATH variable). If not, add the appropriate directories to the PATH environment variable and restart the Bravura Security Fabric server.
You can log into each SAP ASE server from the Bravura Security Fabric server using SQL Advantage and the target system administrator ID and password you created.
You can issue sp_addlogin and sp_adduser commands while logged in with the target system administrator account.
The easiest way to avoid problems with managing accounts in Bravura Security Fabric is to use the "sa" login. If errors occur while managing accounts, try adding "sa" as your target system administrator to determine if the problem is with permissions.
If your SAP (Sybase) system is not configured to allow administrative updates you may get a message like the following when you attempt an administrative reset:
Ad-hoc updates to system catalogs not enabled. A user with System Security Officer (SSO) role must reconfigure system to allow this.
To configure the SAP (Sybase) server to allow the "sa" login to be able to change passwords from Bravura Pass using the isql (Interactive SQL) utility, run the following command:
sp_configure "allow updates", 1