Enable and disable tokens

From the token management page you can select the:

If a user’s token is marked as being both disabled and the token has been entered into emergency access mode (marked as being lost), the token will become invalid, and users will no longer be able to access their token from the Manage tokens (PSP) module. Only product administrators will be able to access the token to either re-enable it or take the token out of emergency access mode to mark it as no longer lost.